1. Are you legally allowed to sell cigars online?

 

Yes. We comply with all federal, state, and local laws regarding the sale and shipment of tobacco products. All customers must be of legal smoking age (21+ in most jurisdictions).

 

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2. Do I need to verify my age to purchase?

 

Yes. We use secure age verification tools at checkout to ensure compliance with tobacco regulations. You must be 21 years or older to purchase from our site.

 

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3. Do you ship cigars to all U.S. states?

 

Due to state regulations, we cannot ship tobacco products to certain states (e.g., Utah, South Dakota, or Massachusetts). Please check our shipping policy for the full list of restricted areas.

 

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4. Do you ship internationally?

 

Currently, we only ship within the United States. International shipping is restricted due to varying customs and tobacco laws.

 

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5. How are cigars stored and shipped?

 

Our cigars are stored in climate-controlled humidors and shipped in humidity-safe packaging to ensure freshness upon delivery.

 

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6. What’s the difference between cigar types like Robusto, Churchill, and Toro?

 

These refer to the shape and size of cigars. Each offers a different smoking duration and experience. See our Cigar Guide for a detailed breakdown.

 

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7. How should I store my cigars at home?

 

We recommend storing cigars in a humidor at around 70°F and 70% humidity to maintain optimal flavor and freshness.

 

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8. Do you offer cigar subscriptions or sampler packs?

 

Yes! We offer monthly subscription boxes and curated sampler packs for both beginners and aficionados.

 

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9. Can I return or exchange cigars?

 

Due to the nature of tobacco products, we typically do not accept returns unless there was a shipping error or product damage. Contact us within 48 hours of delivery with concerns.

 

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10. Do you sell accessories like cutters, lighters, and humidors?

 

Yes. You’ll find a selection of premium accessories in our Accessories section.